Merchant Ratings
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 Not Rated
 3.5 Star Review
3.60
Address: 7101 Vorden Parkway
South Bend, IN 46628 - US
Website: http://www.tirerack.com
Business Hours: Mon-Fri 8 a.m. to 8 p.m. EST, Saturday 9 a.m. to 4 p.m. EST
Sales Phone: 888-541-1777
Service Phone: 888-541-1777X360
Sales Email: sales@tirerack.com
Cust Service Email: custsvc@tirerack.com

Tire Rack

http://www.tirerack.com

With PriceGrabber Since 05/31/2007


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Date Reviewed: 11/09/2010
Munahu from CA
Member Since:
11/09/2010

View Member's:
Reviews 		Fast shipping but not only that when I talked to them on the phone I got an even lower rate on the shipping. It saved me $20 bucks. Best deal got even better!!! Overall Rating
5 Star Review
 
Date Reviewed: 08/24/2009
shianne05 from CA
Member Since:
08/24/2009

View Member's:
Reviews 		AWFUL experience dealing with Tire rack. The initial ordering and receipt of the wheels and tires went well,however that was the only part of our now lengthy relationship that has gone smoothly. After washing our wheels for the first time they were scratched to which Tire Rack basically responded with too bad that sucks for you. Then within the first 4 months one of our wheels was actually BENT, again neither Zinik nor Tire Rack was willing to stand behind their product. We purchased a 5th wheel (what else could we do, we had just purchased the set?) After two more wheels had bent we actually stopped by the distrution center in IN and was again told that there was nothing Tire Rack was willing to do. Long story short within a year of purchasing the brand new wheels, we have replaced one, need to replace two more. Complete waste of time and money on sub-par product peddeled by a company that drops you when the purchase is done. Buyer beware! Overall Rating
1 Star Review
 
Date Reviewed: 07/23/2009
jandollar from CA
Member Since:
07/23/2009

View Member's:
Reviews 		The purchase in this case was in 2005, but the warranty and road hazard service were in 2009 and 2008. We have bought tires and other items through Tire Rack numerous times. Prices are great, as is the selection and price. However, if you should need service, it is a real pain. The road hazard warranty is through a third party and is a pain. Plus, it expires after 3 years, regardless of mileage. Then we had another tire develop a big bubble on the tread. Took it to Wheel Works for replacement and they deemed it defective. They disposed of the tire by mistake, but it was documented by their tech that the tire was defective. Tire Rack would not process the manufacturers warranty without the tire in hand! Wheel Works has never had this problem with another seller. Wheel Works wound up paying the claim themselves. So, we will never buy tires from Tire Rack again. Overall Rating
2 Star Review
 
Date Reviewed: 12/13/2008
pauleblum from NY
Member Since:
11/07/2004

View Member's:
Reviews 		Quality name brand tires at the best prices. This was my third order from them. Overall Rating
5 Star Review
 
Date Reviewed: 12/11/2007
kpgrape from PA
Member Since:
10/27/2004

View Member's:
Reviews 		This is the third time I have used Tire Rack and has been the best order yet. They even called to check on a possible mistake I made with my order. They were super fast, studded winter tires, delivered in four days. AWESOME ! ! First place I look for tires and wheels. Overall Rating
5 Star Review
 
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