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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 329
Neutral (3) 0 0 17
Negative (1 or 2) 0 0 26
Total Reviews 0 0 372
Avg Rating Not Rated
 Not Rated
 4.5 Star Review
4.42
Address: 1581 Sulphur Spring Road
Baltimore, MD 21227 - US
Website: http://www.neximaging.com
Business Hours: 8:30am - 5:00pm ET
Sales Phone: 1-443-568-0141
Service Phone: 1-443-568-0141
Sales Email: sales@neximaging.com
Cust Service Email: sales@neximaging.com

Nex Imaging, Inc

http://www.neximaging.com


Sort Reviews by: Date Rating
Date Reviewed: 12/11/2001
packagex from CA
Member Since:
11/28/2000

View Member's:
Reviews 		I ordered Xerox toner from this merchant Nex Imaging, Inc (who is really 1800inkjets.com) on 11/30/01. Their price was good and the order was received on 12/4/01. This was good until I opened the box. The toner was in a partially opened box that had been returned on 10/6/99 from OfficeMax, Inc to Daisytek, Inc. All of the return stickers were still on the old damaged box. I promptly e-mailed Neximaging for a replacement. This is 12/11/01 and I have not received a response!! Overall Rating
1 Star Review
 
Date Reviewed: 02/14/2002
sevignya from OR
Member Since:
02/14/2002

View Member's:
Reviews 		Ordered a: BCI-21 Black cartridge, BCI-21 Color Cartridge and a BCI-21C-C refill tank on 1/15/2002. I have not received any product and have been calling them and e-mailing them for 2 weeks and have not received any reply. My credit card was charged for the purchace. I will not use this vendor again. Overall Rating
1 Star Review
 
Date Reviewed: 12/03/2002
tarzan4you from NY
Member Since:
12/03/2002

View Member's:
Reviews 		helpfull, friendly found an old ribbon that is hard to find as well as toner cartridge. Price was best shipping great, one price for whatever you order. Highly recommend Overall Rating
5 Star Review
 
Date Reviewed: 12/24/2002
powers from GA
Member Since:
12/24/2002

View Member's:
Reviews 		WOW - The prices are real!!! Last month I paid $450 for a xerox cartridge at office depot and neximaging's price was $320. It came in 3 days. I could not be happer with the product but best of all the price is killer!!! five stars Overall Rating
5 Star Review
 
Date Reviewed: 01/05/2003
kman69 from VA
Member Since:
01/05/2003

View Member's:
Reviews 		Order the toner, never got confirmation. about 1 1/2 months later toner arrived at my door. request a return even they sent me the wrong toner. want charge me restocking and return shipping charges. call the at least 15-20 time no response. finally got through csr transfer me different department and got hang up. finally, fed up call AMex and BBB. they didn't have any success either. never buy from this company or you will NEVER get you money back. Overall Rating
1 Star Review
 
Date Reviewed: 01/08/2003
noj94103 from CA
Member Since:
01/08/2003

View Member's:
Reviews 		(Edited January 09th by noj94103)  Great service, killer price and toner cartridge arrived in 3 days! Overall Rating
5 Star Review
 
Date Reviewed: 02/13/2003
amzahorik from TX
Member Since:
02/13/2003

View Member's:
Reviews 		The price was ROCK BOTTOM in comparison to other product. No other vendor even offered me an option of having a 3rd party, fully compatible option. So that was good. I had to call to get an updated status of my order and to follow up to get a tracking number though. I would expect an online vendor to do these things automatically, but they were extremely courteous and helpful over the phone. Product is en-route, more later if it doesnt work, but overall, a positive experience. Overall Rating
4 Star Review
 
Date Reviewed: 02/21/2003
cdsaunders from TN
Member Since:
12/20/2002

View Member's:
Reviews 		The service sucks. I made the mistake of hoping the negative reviews were just a one time thing. Nope. Neximaging really is as bad as that. If they are earning their reputation "one customer at a time" ... maybe pretty soon they won't have any. Overall Rating
1 Star Review
 
Date Reviewed: 02/28/2003
daya322 from MA
Member Since:
02/28/2003

View Member's:
Reviews 		(Edited February 28th by daya322)  It's a very bad company I have ever seen. I bought one epson ink from them. They don't tell you when will they ship the items and never tell you which way they will use. Then they sent me a wrong one. I sent email to them to argue about this, you know what?? they said that I ordered a wrong ink!!!!! stupid company and without professional knowledge!!! what I order is right and it appears in the invoice, but the item is totally different!!! also they response customer very late, kind of ignore... Overall Rating
1 Star Review
 
Date Reviewed: 04/01/2003
cpa from OH
Member Since:
04/01/2003

View Member's:
Reviews 		I have used this merchant in the past and presently enetered an order and recieved excellent service and product. The toner cartridges remanufactured are superior to others I've tried. And the price is right too! Overall Rating
5 Star Review
 
Date Reviewed: 06/18/2003
jhavilan from AZ
Member Since:
06/18/2003

View Member's:
Reviews 		Nex Imaging provided me with a new standard in suck. This is without a doubt the most unprofessional, unethical and dishonest company I have ever had the displeasure of dealing with. PLEASE DO NOT MAKE THE SAME MISTAKE I MADE!!! They will lure you in with the incredible pricing and then forget you exist when you start requesting tracking and fulfillment info. RUN AWAY!!! Overall Rating
1 Star Review
 
Date Reviewed: 08/12/2003
RyanTylerMatthias from CA
Member Since:
05/06/2003

View Member's:
Reviews 		Nex Imaging provided me with very good service, and a great price. I received the products which totaled over $300.00 in a matter of days all in great shape. I was very hesitant to order the products after reading the reviews, but due to the cutbacks, I had no choice but to give them a try and it seemed I did the right thing. I want to thank Nex Imaging for providing good products at great prices and good service. Overall Rating
4 Star Review
 
Date Reviewed: 09/23/2003
meska4 from WA
Member Since:
09/23/2003

View Member's:
Reviews 		Due to the negative reviews, I was not sure about ordering so I called their toll free number first. They were very helpful and promised my order would leave the same day. It did... and arrived within 2 days! Now, a month later, my ink has run out only after printing a fraction of the 950 pages promised on their site. Again, I called them and the fellow was more than helpful and replaced the ink (at his suggestion). Nex Imaging is a trustworthy company to do buisness with and I recommend them! Overall Rating
4 Star Review
 
Date Reviewed: 09/30/2003
josecl from unknown
Member Since:
09/29/2003

View Member's:
Reviews 		The company initially sent the wrong item, but when brought to their attention, they quickly and expeditiously corrected the error and provided free return on the wrong item. Overall Rating
4 Star Review
 
Date Reviewed: 10/16/2003
qwerty108 from IA
Member Since:
02/16/2002

View Member's:
Reviews 		With such good prices on Canon ink jet compatable cartridges and no bad reviews in the past 3 months I thought I would try them out. My order got to my door in two days from Boston to Iowa via Fed-x. I tried out some ink and it works fine. I have a 6 cartridge printer;Bk,Y,C,M, and half tones for C & M; at $11 to $12 each I am use to $70 per set. I got three complete sets of six ink tanks with shipping for $36. Three times the ink, half the cost. How happy am I! Overall Rating
5 Star Review
 
Date Reviewed: 11/01/2003
john1954 from unknown
Member Since:
11/01/2003

View Member's:
Reviews 		I ordered a toner cartridge three weeks ago . I have not received it up to now except my bill. I was told the shipping charge would be $11.99 because I am in Montreal, Canada. The charge settled down to $6.99 when I agreed the toner cartridge being sent througe US mail. I called Neximaging three times, they did not have any record showing that the cartridge had been sent to me. I will not do business with Neximaging any more. Overall Rating
1 Star Review
 
Date Reviewed: 12/16/2003
bdepierro from NJ
Member Since:
10/14/2003

View Member's:
Reviews 		I ordered a HP4500 Drum Kit. I got it in a few days. It was damaged when it was received but when I called the company a real person answered the phone (Lori) and after I explained what was wrong she just said I will send you another one. There was a prepaid shipping label in the box and all I had to do was call FEX-EX. I believe the mark of a good company is being able to take care of problems. This company is great and I will always use them for my printing needs. Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2003
juniorexec from IA
Member Since:
12/19/2003

View Member's:
Reviews 		ordered an okidata and xerox drums for overnight delivery. Finally received one 4 days later. Still have not seen the second. I have been promised a tracking number for the past 2 days but still have not gotten anything. They have great prices and promises but no follow up. The prices are not worth the hassle. Overall Rating
1 Star Review
 
Date Reviewed: 04/02/2004
poolboss from CA
Member Since:
01/28/2004

View Member's:
Reviews 		When I ordered what I thought was Hi-yield black for my Epson printer, they sent me regular black instead! When I called the company to confront them about it, they said they only carried one type of black. After explaining to them that their site showed a hi-yield and a regular black (a $3 difference) Nex Imaging said it was an oversite on their site that would be fixed tonight. They got very defensive about their compentency. (which i didn't question) Poor customer service by my standards Overall Rating
2 Star Review
 
Date Reviewed: 04/09/2004
DocTRTom from TX
Member Since:
04/09/2004

View Member's:
Reviews 		I ordered a Samsumg ML4500 Laser Toner Cartridge on April 5 and received it April 8. I am very satisfied with the transaction from the kindness and consideration shown by Lori during the ordering process over the phone, to the two day delivery by FEDEX. I highly recommend this company! Overall Rating
5 Star Review
 
Date Reviewed: 06/28/2005
r7506f from MD
Member Since:
06/28/2005

View Member's:
Reviews 		(Edited June 29th by r7506f)  I purchased a HP 2420dn printer on-line with a credit card for $729.99. I received a paid invoice. Two days later the vendor, Nex Imaging, called and told me they made a mistake with their pricing and the printer would cost me another $250. I consider this unethical and unprofessional conduct. There are too many honest, ethical businesses on the Internet to even think about doing business with Nex Imaging, Inc. Buyer beware! Overall Rating
1 Star Review
 
Date Reviewed: 10/19/2005
toddmccown from TX
Member Since:
10/19/2005

View Member's:
Reviews 		I placed an order for a Brother 1440 printer and when I tried to order, the shipping charges were higher than advertised on PriceGrabber. I placed the order anyway and was told the next day they did not have the printer but could sell me the Brother 2040 for the same price($199). This was higher than Nex Imaging was advertising by $30 and the best price by other vendors was $119. The same day they were still advertising the Brother 1440 at $199. They are either incompetent or dishonest. Overall Rating
1 Star Review
 
Date Reviewed: 12/01/2005
ardenb from IL
Member Since:
12/01/2005

View Member's:
Reviews 		(Edited December 01st by ardenb)  I found a very hard to find item and ordered online. I chose 3 day shipping and got the item in 2 days. Great experience overall, would buy from again. Overall Rating
5 Star Review
 
Date Reviewed: 02/15/2006
THEETH from CA
Member Since:
02/15/2006

View Member's:
Reviews 		I would not recomend. Price on my Simon was not the same as charged on invoice. When I called Nex about it they did not seem to care. They said since i already paid for it that was all the can do. I WILL NEVER PLACE A NEW ORDER WITH NEX Overall Rating
1 Star Review
 
Date Reviewed: 03/13/2006
PINETREECCU from ID
Member Since:
03/13/2006

View Member's:
Reviews 		I ordered a Lexmark t610 printer and I'm not real happy. First, the thing has non-factory rubber pads with metal inserts that have been glued to the bottom with epoxy. I now cannot attach the duplex unit to it, this makes it useless to me! Second, the overall condition of the printer is poor at best. There are several broken plastic pieces! In my opinion this printer was never refurbished but simply tested to see if it would print, then shipped to some sucker like myself. Overall Rating
1 Star Review
 
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