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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 66 106 872
Neutral (3) 40 85 511
Negative (1 or 2) 121 215 989
Total Reviews 227 406 2372
Avg Rating 3 Star Review
2.73		 2.5 Star Review
2.64		 3 Star Review
2.99
Address: 4840 Eastgate Mall
San Diego, CA 92121 - US
Website: http://ProFlowers.com
Business Hours: 24 hours a day / 7 days a week
Sales Phone: 1-800-PROFLOWERS
Service Phone: 1-800-PROFLOWERS
Sales Email: WeCare@ProFlowers.com
Cust Service Email: WeCare@ProFlowers.com

ProFlowers.com

http://ProFlowers.com

With PriceGrabber Since 10/10/2005


Sort Reviews by: Date Rating
Date Reviewed: 11/29/2010
FrankWysong from unknown
Member Since:
11/13/2010

View Member's:
Reviews 		I have ordered from Pro Flowers more than a dozen times. I have always been very happy with their service and delivery. The flowers have always been nice for what ever occasion I send them for! Overall Rating
5 Star Review
 
Date Reviewed: 11/29/2010
janice.mcclure from unknown
Member Since:
11/20/2010

View Member's:
Reviews 		$29.99 quickly became $51 before i knew it and i could not change order! I've ordered many times from this merchant, but never again! Overall Rating
1 Star Review
 
Date Reviewed: 11/30/2010
ptansey from unknown
Member Since:
11/30/2010

View Member's:
Reviews 		Discount coupon was useless. I chose no vase, but it was included. There were 2 delivery charges--that was very poorly explained and there was no mechanism for editing the cost column. The total was very unexpected--I started with a $40 purchase and I surely didn't expect the total to be $73. I call that exceedingly excessive. I'll think twice before using Proflowers again. Overall Rating
2 Star Review
 
Date Reviewed: 12/01/2010
p.weatherbee from unknown
Member Since:
11/15/2010

View Member's:
Reviews 		The free shipping link is a scam. I attempted to claim the rebate, where I gave out all my personal information including my credit card number and was told that the coupon code had to be entered at the time of placing my order. The order was already completed and placed.It is unlikely that I will use your site to place orders due to this scam and the steps I must now take to cancel my membership with freeshipping.com and to get my credit card number changed. Overall Rating
2 Star Review
 
Date Reviewed: 12/02/2010
woock from unknown
Member Since:
12/02/2010

View Member's:
Reviews 		It told me to click for a shipping rebate and when I did so, nothing happened. Very poor! Overall Rating
1 Star Review
 
Date Reviewed: 12/03/2010
dhjh4440 from unknown
Member Since:
11/17/2010

View Member's:
Reviews 		Tried to get the free shipping but the on-line order form didn't process my order with the shipping free. The shipping rebate didn't process for me to get the shipping refunded. Overall Rating
3 Star Review
 
Date Reviewed: 12/03/2010
paju269 from unknown
Member Since:
11/17/2010

View Member's:
Reviews 		Very decieving company, it claims to give you free shipping, but you have to sign up for a program. No where on the web site does it say that to qualify you must sign up, it just says"Free Shipping. Deceptive trade practices in use.......will ever use them again, or recommend thm ...EVER,,, hate to be decieved. Overall Rating
1 Star Review
 
Date Reviewed: 12/03/2010
med23 from unknown
Member Since:
12/03/2010

View Member's:
Reviews 		The shipping fees our outrageous. So you are charges a standard shipping rate PLUS another shipping depending on the day of the week PLUS a handling charge AND you are charged with each order even if it is going to the same person at the same address! I used ProFlowers today because I thought they would have the best selection. If they do, it is not worth all the other charges. I do not plan on using ProFlower services again. Overall Rating
3 Star Review
 
Date Reviewed: 12/06/2010
jdn9464 from unknown
Member Since:
12/06/2010

View Member's:
Reviews 		I am a bit upset that the email I received from Proflowers indicated a free vase and I was charged for the vase when I place my order. That isn't free. Overall Rating
3 Star Review
 
Date Reviewed: 12/07/2010
rxflb from unknown
Member Since:
11/21/2010

View Member's:
Reviews 		I was disappointed with the process. I had a 25% discount with the Entertainment Savings Book, ordered a certain vase with my order that was changed to give me my discount. That should have been a choice for me to make, not Pro Flowers. Overall Rating
3 Star Review
 
Date Reviewed: 12/08/2010
karenneel from unknown
Member Since:
11/22/2010

View Member's:
Reviews 		I did not get my free vase as advertised by putting "Hannity" in where indicated ($9.00). Said I qualified for free shipping(another $9.00) but I had to confirm my order first then to find you had to give a credit card for something for you to get the free shipping, and you could cancel within the review period or you would be billed.it was a cash rebate! I did not plan on spending over $50.00 for $29.00 plant! If I'd know the vase was not free I would have picked the free one! Overall Rating
2 Star Review
 
Date Reviewed: 12/08/2010
caroline.lane from unknown
Member Since:
12/08/2010

View Member's:
Reviews 		Excellent until the shipping charges changed from when selecting the date to ordering, a $5 increase. Poor explanantion, I won't be buying again. The shipping rebate is pushed on you and then wants your credit card details, I am not willing to give my credit card details to an unknow, unaffiliated site for a mear $5 dollar rebate. Again, a poor service. Overall Rating
2 Star Review
 
Date Reviewed: 12/10/2010
gpierob from unknown
Member Since:
12/10/2010

View Member's:
Reviews 		This is the worst service with hidden and hard to undersatnd additional fees I ahave ever encountered. I wanted to order floweres without a vase and standard delivery and intead it gave me $17.00 in those things-absolutely terrible and a rip-off that I will never forget! Overall Rating
1 Star Review
 
Date Reviewed: 12/10/2010
joanieraceles from unknown
Member Since:
12/10/2010

View Member's:
Reviews 		Print Out Confirmation did not print the full page and the confirmation was cut off. I placed several orders at once and did not notice that the order confirmation did not print out. Overall Rating
4 Star Review
 
Date Reviewed: 12/13/2010
ccekander from unknown
Member Since:
12/13/2010

View Member's:
Reviews 		Proflower's coupon codes say that the discount will be automatically applied during the order process, which NEVER happened. My husband has ordered me roses from them in the past and the quality was poor even the replacement roses were not the grestest. This will be the last time we order from Proflowers. Overall Rating
2 Star Review
 
Date Reviewed: 12/13/2010
charoneill from unknown
Member Since:
12/13/2010

View Member's:
Reviews 		I was not happy that on some shipping dates it shows an additional price. I picked a date that didn't have an additional shipping price, however was charged an additional $9.99 for shipping which made me go over my budget for this gift. Overall Rating
3 Star Review
 
Date Reviewed: 12/13/2010
rschmurr from unknown
Member Since:
12/13/2010

View Member's:
Reviews 		Beware of the Free Shipping offer! The fees associated with the offer are not defined, and you must dig to locate even the fact that they are undefined. Overall Rating
2 Star Review
 
Date Reviewed: 12/13/2010
rschmurr from unknown
Member Since:
12/13/2010

View Member's:
Reviews 		Beware of the Free Shipping offer! The fees associated with the offer are not defined, and you must dig to locate even the fact that they are undefined. Overall Rating
2 Star Review
 
Date Reviewed: 12/14/2010
skady1 from unknown
Member Since:
11/28/2010

View Member's:
Reviews 		Hidden fees...not visible until after order placed. Very deceptive. I will not order from this site again Overall Rating
1 Star Review
 
Date Reviewed: 12/16/2010
bevans12 from unknown
Member Since:
05/07/2010

View Member's:
Reviews 		Great as always, Their flowers last a lot long than flowers from my local florist. Thanks ProFlowers. Overall Rating
5 Star Review
 
Date Reviewed: 12/17/2010
kbfla8 from unknown
Member Since:
12/17/2010

View Member's:
Reviews 		What a ripoff!! I had received a confirmation of my order before seeing what the total was. I accepted paying 9.99 for the vase BUT, AND IT'S A BIG BUT, charging me 9.99 for standard delivery PLUS 9.99 for Saturday delivery AND 2.99 for care and handling. In calling to cancel the order I was told it was because of the holiday season. You mean the ProFlowers ripoff season. No more!! Overall Rating
3 Star Review
 
Date Reviewed: 12/18/2010
wesley.hoggard from unknown
Member Since:
12/02/2010

View Member's:
Reviews 		You think you are getting something for $24.99, but the total cost is actually $54.99, and no way to see total cost until after you place the order. I thought shipping was 4.99, it was actually 9.99 + 4.99. Not explained to well, I did not check the candy cane bucket, but I got one any way for 9.99........It would be nice to see totals before you check out, and have a CANCELL ORDER if you don't like what your total is. I'm in a hurry.....so might have overlooked something, but the site could be more up fromt with the order and cost. I will be receiving the tree tomorrow. That's good. Overall Rating
2 Star Review
 
Date Reviewed: 12/18/2010
mcabes from unknown
Member Since:
12/18/2010

View Member's:
Reviews 		I have never had a bad experience. They are so worth order, they are a great value, exceptional quality and easily to order. Overall Rating
5 Star Review
 
Date Reviewed: 12/18/2010
diddlebradford2001 from unknown
Member Since:
12/18/2010

View Member's:
Reviews 		I have ordered from you before. Was unhappy to see an exrea $4.99 added on for Monday delovery. Was not clear that it wiule be $9.99 AND $ 4.99. Was placind a second order for the exact same arrangement and the was supposed to receive an additional 10% discount and instead the total was HIGHER!! Charged me for the Candy Cane vase and it was INCLUDED in the first order. Had to wait a long time to speal with Someone and then was DISCONNECTED VERY Disappointed. get emails from Pro Flowers too Overall Rating
1 Star Review
 
Date Reviewed: 12/19/2010
cpcohen73 from unknown
Member Since:
12/03/2010

View Member's:
Reviews 		Additional shipping charge for a Saturday delivery is not given until you reach the final screen!Since it is shown today, tomorrow options for shipping, without informing that there is an additional fee, this should not be charged! Overall Rating
3 Star Review
 
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