Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 66 106 872
Neutral (3) 40 85 511
Negative (1 or 2) 121 215 989
Total Reviews 227 406 2372
Avg Rating 3 Star Review
2.73
2.5 Star Review
2.64
3 Star Review
2.99
Address: 4840 Eastgate Mall
San Diego, CA 92121 - US
Website: http://ProFlowers.com
Business Hours: 24 hours a day / 7 days a week
Sales Phone: 1-800-PROFLOWERS
Service Phone: 1-800-PROFLOWERS
Sales Email: WeCare@ProFlowers.com
Cust Service Email: WeCare@ProFlowers.com

ProFlowers.com

http://ProFlowers.com

With PriceGrabber Since 10/10/2005


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Date Reviewed: 05/26/2012
springpure from unknown
Member Since:
05/17/2012

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Reviews
Pro Flowers advertised "free delivery", and a delivery charge was added at the last minute. I was offered a rebate if I gave a vast amount of info to other merchants so they can harrass me. I mwill NEVER use pro flowers again. Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
frankie.1958 from unknown
Member Since:
05/10/2012

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Reviews
was not bad but had to go off site for about 10 min.came back had to reenter all info up to confirm hope i did not get charged twice plus i know have to pay extra 4.99 shipping charge kind of funny. Overall Rating
4 Star Review
 
Date Reviewed: 05/26/2012
dfairclo01 from unknown
Member Since:
05/10/2012

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Reviews
there was a "standard shipping charge" & a "special handling charge" in addition to the shipping charge that was indicated when ordering that were not disclosed until the final payment page Overall Rating
3 Star Review
 
Date Reviewed: 05/26/2012
jbesong from unknown
Member Since:
05/10/2012

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Reviews
You double charge for delivery is unsatisfactory on a Saturday. Ane the code you sent for using your site expired unsatisfactory, I order maybe twice a year, your coupon system is unsatisfactory good for a couple month. This will not bring me back, to much add ons. Overall Rating
3 Star Review
 
Date Reviewed: 05/26/2012
jrkater from unknown
Member Since:
05/10/2012

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Reviews
Prices are misleading - fees/shipping charges are deceptive and not clearly revealedd until order is confirmed. I will not shop here again. Overall Rating
1 Star Review
 
Date Reviewed: 05/26/2012
DBDIONNE from unknown
Member Since:
05/10/2012

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Reviews
THE EXPERIENCE WAS EXCELLENT UNTIL I GOT TO THE END AND SAW THAT I WAS BEING CHARGED TWO DIFFERENT SHIPPING CHARGES AND A PROCESSING FEE. THERE WAS NO MENTION OF ANY OF THAT, I WAS LEAD TO BELIEVE THE SHIPPING CHARGE WOULD BE 4.99 FOR STANDARD SHIPPING, UNTIL THE VERY END WHEN I WAS CONFIRMING THE ORDER AND TO MY SUPRISE THERE WERE TWO SHIPPING FEES AND A PROCESSING FEE. IF I WASN'T SO FRUSTRATED I WOULD OF CANCELLED AND GONE TO A WEB SITE THAT I WOULD HAVE THE FULL PICTURE UP FRONT. I DIDN'T WANT TO SPEND MORE THAN 50.00 DOLLARS, OTHER THAN THIS PROBLEM I WAS VERY SATISFIED. Overall Rating
4 Star Review
 
Date Reviewed: 05/26/2012
jroubique from unknown
Member Since:
12/03/2008

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Reviews
They hook with $24.00 and the it's always double!!!!!! They should not be able to do that!!!!! I will never use this site again!!!!!! Overall Rating
4 Star Review
 
Date Reviewed: 05/26/2012
baldon3e from unknown
Member Since:
05/10/2012

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Reviews
The only negative when dealing with ProFlowers is shipping charges. I know, I shoulda ordered days ago. but... The products are always first class! Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2012
ayhayes from unknown
Member Since:
05/10/2012

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Reviews
I do not like how they wont let you see the shipping and taxes to the very end. Knowing this ahead of time would have affected my purchase. I dont like when companies try to hide the fine print. Overall Rating
3 Star Review
 
Date Reviewed: 05/26/2012
myprsnlbzns from unknown
Member Since:
05/10/2012

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Reviews
Additional prices are rediculous. Overall Rating
3 Star Review
 
Date Reviewed: 05/26/2012
mdjcstradi from unknown
Member Since:
05/10/2012

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Reviews
Great so far...Will see the flowers tomorrow. Overall Rating
5 Star Review
 
Date Reviewed: 05/26/2012
sasoh2o from unknown
Member Since:
05/10/2012

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Reviews
They should be more up front about the fees you will be hit with when you checkout. What should have cost $20-$30 cost over $40 at checkout. I was charged 2 shipping higher fees when only one low fee was noted on the original calendar to understand shipping costs for that day. Special handling fee on top of the 2 shipping fees. Very disappointing in the end to pay $40+ for the cheapest flowers. Over half the expense went to shipping/handling/service/tax Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
stamey8 from unknown
Member Since:
05/10/2012

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Reviews
I ordered these flowers for my mom at special price of $19.99 which I thought was a great deal, then with shipping, the price doubled, which I thought was unreasonable. I would not have ordered them Overall Rating
4 Star Review
 
Date Reviewed: 05/26/2012
ClubVic312 from unknown
Member Since:
05/10/2012

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Reviews
Standard shipping was not the same at Checkout when order placed Too many extra fees at Checkout. Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
rogersears from unknown
Member Since:
05/10/2012

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Reviews
It would not honor the codes for a discount andoffer for free shipping. It was a trick. Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
mconnelly from unknown
Member Since:
05/10/2012

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Reviews
At no time did the summary of costs come up before confirmation of order . I would never pay $20 for shipping on a $25 arrangement . This feels like a real scam. Overall Rating
1 Star Review
 
Date Reviewed: 05/26/2012
ARIEL66 from unknown
Member Since:
05/10/2012

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Reviews
Very disappointed in final charges. One area said free glass vase, which I chose a pink one and there was and extra change. Shipping said 9.95 but didn't know until my card was input and charged that it was double because of close date delivery. All charges are understandable however you should show their final bill before taking the card info. My bill for flowers and shipping showed a total of 35.00 but after my card was input it jumped to 62.88. Buyer beware this company is hiding closing cost!!!! Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
tamarahutchings from unknown
Member Since:
05/10/2012

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Reviews
I was not given the shipping charges until after the sale went through. I tried calling, but the automated phone transfered me to a busy signal. I want my money back. Overall Rating
1 Star Review
 
Date Reviewed: 05/26/2012
h.aubin from unknown
Member Since:
05/10/2012

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Reviews
Be very, very careful before you confirm an order. They tack on a lot of ridiculous extra fees, and make it very easy to miss them until it's too late. Beyond that, though, it is superfast and easy to order something, and if it looks as good as it did in the picture, I will be happy with it. Poorer, but happy. Overall Rating
3 Star Review
 
Date Reviewed: 05/26/2012
heyjudetv from unknown
Member Since:
05/10/2012

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Reviews
The added shipping and handling charges do not show up until after the order has been placed and cannot be retracted. I went from a $30 order to a $50 order but had no opportunity to decide whether or not I would pay the additional fees as they didn't show up til after I entered my credit card information. I won't be using this service in the future. Judy Bader Overall Rating
1 Star Review
 
Date Reviewed: 05/26/2012
pkc1830 from unknown
Member Since:
05/10/2012

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Reviews
I would recommend ProFlowers because you advertise one price and then with shipping and handling it is double the cost. You are deceptive and the sequence of the order is a trap. VERY POOR. Overall Rating
1 Star Review
 
Date Reviewed: 05/26/2012
dave.cavan from unknown
Member Since:
05/10/2012

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Reviews
NOT AS ADVERTISED ON RADIO ---PROMOTION WAS SUPPOSED TO BE $19.99 MY CHECK OUT PRICE WAS $42.00 VERY DIFFICULT TO CHANGE - SUBMITTED ORDER ANYWAY - BUT -- WILL NEVER USE THIS AGAIN !!! Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
patricia_pat53 from unknown
Member Since:
05/10/2012

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Reviews
by the time you finish paying for the shipping and handle fees you really haven't saved any thing. you should post the charges before you take the money . don't give chance to change you mind about ordering. false advertising i think ALTA HOFFMAN Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
ksneddon from unknown
Member Since:
05/10/2012

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Reviews
I was able to use the FLY promo code as advertised on television; however, I was NOT about to use the PROKISS promo code for free shipping/delivery as stated on the website. When I attempted to enter the PROKISS code, I received a popup stating the that code was no longer available or it had expired. I don't understand??? It was on the website before I began my order. VERY MISLEADING!! Not happy at all with false advertisement to get someone to place an order. Overall Rating
2 Star Review
 
Date Reviewed: 05/26/2012
bonniehudson from unknown
Member Since:
05/10/2012

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Reviews
This is our second order from ProFlowers in the past two months. Both times the total amount of the order was twice the amount of the advertised price of the flowers. The consumer is tricked by the INTITIAL price. In reality your flowers do not include a basic container. Delivery charge, ok. But handling and care and GUARANTEED DELIVERY CHARGES...come on! I would like a $11.00 refund immediately to my account! Overall Rating
1 Star Review
 
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