Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 27 255
Neutral (3) 0 0 1
Negative (1 or 2) 0 1 8
Total Reviews 0 28 264
Avg Rating Not Rated
 5 Star Review
4.86		 5 Star Review
4.85
Address: 5501 US Hwy 30 W
Fort Wayne, IN 46818 - US
Website: http://www.sweetwater.com
Business Hours: Telephone hours: 9-9 Mon-Thu, 9-8 Fri, 9-7 Sat EST Retail Store hours: 9-8 Mon-Fri, 9-7 Sat EST
Sales Phone: 800-222-4700
Service Phone: 800-222-4700
Sales Email: customerservice@sweetwater.com
Cust Service Email: customerservice@sweetwater.com

Sweetwater

http://www.sweetwater.com

With PriceGrabber Since 03/15/2005


Sort Reviews by: Date Rating
Date Reviewed: 02/09/2012
mosrite11 from unknown
Member Since:
01/31/2012

View Member's:
Reviews 		Michael and company know what they are selling and can promote it. Appreciate the job you do. Overall Rating
5 Star Review
 
Date Reviewed: 01/28/2012
aslanroars from unknown
Member Since:
01/12/2012

View Member's:
Reviews 		Our rep helped us get the system we needed at a price we could afford- (We are a small church, so this was no small feat- I was so impressed!) Since we were adding onto an older system some tweaking was necessary- all expertly handled by Steve. Additionally, one part arrived with a manufacturer's defect, and the replacement was sent immediately. All up and running for Christmas Eve! Thank you so much! Overall Rating
5 Star Review
 
Date Reviewed: 01/11/2012
cbellman from unknown
Member Since:
12/26/2011

View Member's:
Reviews 		I've made a few low cost purchases but have always received my order quickly and at a fair price, though some of the items on sale have been extraordinary values! Overall Rating
5 Star Review
 
Date Reviewed: 01/01/2012
weimin108 from unknown
Member Since:
12/23/2011

View Member's:
Reviews 		Excellent customer service. Love how they have high res photos of the products so customers can order with confidence. Great great customer service, would direct my friends to them. Overall Rating
5 Star Review
 
Date Reviewed: 12/28/2011
gtrmak from unknown
Member Since:
12/12/2011

View Member's:
Reviews 		Sweetwater is a great company to deal with and takes great care to make sure I get a quality product in my hand. So far I am very happy with my purchase. Overall Rating
5 Star Review
 
Date Reviewed: 12/24/2011
two.slowiks from unknown
Member Since:
04/16/2011

View Member's:
Reviews 		Trustworthy, dependable, knowledgeable, caring employees. Good to great prices and fast delivery. Overall Rating
5 Star Review
 
Date Reviewed: 12/22/2011
essenque from unknown
Member Since:
12/06/2011

View Member's:
Reviews 		Fabulous company dedicated to customer satisfaction. What else could you want?! Overall Rating
5 Star Review
 
Date Reviewed: 12/22/2011
pathar from unknown
Member Since:
12/06/2011

View Member's:
Reviews 		Excellent Overall Rating
5 Star Review
 
Date Reviewed: 12/22/2011
nmutchle from unknown
Member Since:
12/06/2011

View Member's:
Reviews 		Excellent Overall Rating
5 Star Review
 
Date Reviewed: 12/21/2011
briangreene from unknown
Member Since:
12/12/2011

View Member's:
Reviews 		Overall, a stress-free, excellent experience. Highly recommended! Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2011
earl.engleman from unknown
Member Since:
12/09/2011

View Member's:
Reviews 		Outstanding customer service and follow through. Mike Picotte is outstanding and is a great asset that keeps me returning to Sweetwater again and again. Overall Rating
5 Star Review
 
Date Reviewed: 12/19/2011
ryosuke.sasaki12 from unknown
Member Since:
12/03/2011

View Member's:
Reviews 		I will probably be purchasing my music gear form this site from now on because of their excellent philosophy in customer satisfaction. Overall Rating
5 Star Review
 
Date Reviewed: 12/16/2011
jeanmchr from unknown
Member Since:
11/30/2011

View Member's:
Reviews 		I'm very impressed by the excellent care you provide to your coustomers Overall Rating
5 Star Review
 
Date Reviewed: 12/15/2011
dnrec9703 from unknown
Member Since:
11/29/2011

View Member's:
Reviews 		Excellent merchant with superb staff, accurate and speedy shipping, and unbeatable financing offers. By far the best experience with online shopping I have ever had. Overall Rating
5 Star Review
 
Date Reviewed: 12/12/2011
chen.irene from unknown
Member Since:
12/03/2011

View Member's:
Reviews 		Yes. I initially had trouble with a coupon code but the customer service rep that I spoke with really took care of me. Not only did he explain why the code wasn't working, he gave me a slight discount to compensate for my troubles. I am totally impressed! I will definitely buy from Sweetwater again. The customer service rep understood my situation, and made me feel like a valued customer. Plus I LOVE the candies included in the packaging! Overall Rating
5 Star Review
 
Date Reviewed: 12/11/2011
sherikaseman from unknown
Member Since:
12/01/2011

View Member's:
Reviews 		I will be dealing exclusively with sweetwater.com! They beat any other music and computer retailer online by a landslide! They have the BEST Customer service and they don't take your money in two seconds! They wait to charge you when your purchase ships!! Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2011
prsdave from unknown
Member Since:
12/01/2011

View Member's:
Reviews 		great service! Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2011
msantarc from unknown
Member Since:
11/24/2011

View Member's:
Reviews 		Everything I've ordered from Sweetwater has arrived on time or early and they have outstanding customer service and good pricing. (the handful of candy in the box doesn't hurt either) Overall Rating
5 Star Review
 
Date Reviewed: 12/09/2011
soundmanmb from unknown
Member Since:
11/30/2011

View Member's:
Reviews 		A little hic-up in shipping. Nothing major! Overall very satisfied! Overall Rating
5 Star Review
 
Date Reviewed: 12/08/2011
jimmyvern from unknown
Member Since:
11/29/2011

View Member's:
Reviews 		Sweetwater is consistent in the way they do business they are professional and genuine. Straight forward and truthful. And for me that is who I want to do business with. Overall Rating
5 Star Review
 
Date Reviewed: 12/08/2011
b.thalman from unknown
Member Since:
11/29/2011

View Member's:
Reviews 		Working with Sweetwater is always a pleasant experience. I never feel like I'm just "another customer". My sales rep always takes as much time as I need to answer my questions about gear, and then he does everything he can to get me the best price and shortest shipping time. The first time I bought from Sweetwater it was because of the price, but I keep buying from them because of their great customer service. Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2011
gmlevy from NY
Member Since:
12/15/2008

View Member's:
Reviews 		Sweetwater has a very good reputation in their field and has the best customer service I have seen in any company in a long time! Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2011
silvercoinal from unknown
Member Since:
11/25/2011

View Member's:
Reviews 		excellent way for conducting business-very satisfied with the co. Overall Rating
5 Star Review
 
Date Reviewed: 12/03/2011
wellsyoung from unknown
Member Since:
11/17/2011

View Member's:
Reviews 		i'm saving for my next purchase from sweetwater. Overall Rating
5 Star Review
 
Date Reviewed: 12/02/2011
seattlecard from unknown
Member Since:
11/16/2011

View Member's:
Reviews 		I probably will not buy from sweetwater again. I was highly disappointed in the free 'fedex ground' advertised on your website, which ended up being the incredibly SLOW 'smartpost' fedex budget service. I was not happy with how long it took to get my gear - 11 days! Overall Rating
1 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
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