Merchant Ratings
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 1 Star Review
1.00
Address: 6501 W Kellogg Drive
Wichita, KS 67209 - US
Website: http://www.sheplers.com
Business Hours: 24 hrs 7 days a Week
Sales Phone: 1-888-835-4004
Service Phone: 1-888-835-4004
Sales Email: service@sheplers.com
Cust Service Email: service@sheplers.com

Sheplers Inc.

http://www.sheplers.com

With PriceGrabber Since 04/28/2004


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Date Reviewed: 05/15/2009
carloshotrod from WA
Member Since:
05/15/2009

View Member's:
Reviews 		Shepler's hotly promoted "Handshake Guarantee" is anything but! This was my recent experience when trying to return an item. Fully expect Sheplers to refuse your return if they feel like it. Aparently they have policies about returns, but those policies are NEVER put on their web site or in their order materials. Shop with care when dealing with Sheplers. Overall Rating
1 Star Review
 
Date Reviewed: 12/23/2008
ducbanger from unknown
Member Since:
02/07/2006

View Member's:
Reviews 		Pathetic, they sent the wrong item. Ordered carpenter jeans and they sent relax fit. Asked me if I was sure knew what carpenter jeans were. Told me that the exchange process can take up to 5 wks but have faith they will get it straightened out. I was told that they could refund my money but that would take approx. 3 to 4 weeks. Highly reccomend not doing business with!! I never will again! There are too many companies out there that want to get it right and care if you are happy or not. Customer service acted as though they could care less. Just another pain in the .... customer. I don't understand that mentality. Overall Rating
1 Star Review
 
Date Reviewed: 06/05/2008
JohnGuillory from CA
Member Since:
06/05/2008

View Member's:
Reviews 		Sheplers sent the wron size item. Item was returned for exchange. After 10 days, they can't locate returned item. They want me to trace the item they lost. Horrible customer service Overall Rating
1 Star Review
 
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