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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 114
Neutral (3) 0 0 6
Negative (1 or 2) 0 0 92
Total Reviews 0 0 212
Avg Rating Not Rated
 Not Rated
 3 Star Review
3.17
Address: 2010 Main St. Suite 550
Irvine, CA 92614 - US
Website: http://www.ritzcamera.com
Business Hours: 24/7
Sales Phone: 1-877-690-0099
Service Phone: 1-877-690-0099
Sales Email: custservice@web.ritzcamera.com
Cust Service Email: custservice@web.ritzcamera.com

RitzCamera.com

http://www.ritzcamera.com


Sort Reviews by: Date Rating
Date Reviewed: 07/25/2001
jbh from CO
Member Since:
07/25/2001

View Member's:
Reviews 		Purchased Nikon 950 late Sunday on website at great price! Received message confirmation call for shipping details next morning. Called back and talked to Steve who offered next day shipping (no increase of price!) because of the ship time lost to varify order. Great service Fed Ex trace info and received next day! Packed very well too. Overall Rating
5 Star Review
 
Date Reviewed: 08/02/2001
kenama from MA
Member Since:
08/02/2001

View Member's:
Reviews 		I purchased a Minolta Dimage 7 camera from this merchant on July 31st. The sales associate was very helpful and did not try to sell me additional accessories. I received confirmation of both my order and invoicing to my credit card via email. I also received a tracking number to track my order. I chose overnight shipping and am enjoying my purchase today! I was very pleased with the transaction from beginning to end. Overall Rating
5 Star Review
 
Date Reviewed: 08/04/2001
Impalass from WI
Member Since:
08/04/2001

View Member's:
Reviews 		I ordered an expensive and bulky telescope. I was very impressed by their professionalism and efficiency in confirming my order and calling me to make sure I placed the order and to double check on the ship to address. The unit came as promised and was packed extremely well. I really enjoy the low prices, free shipping, and lack of sales tax. Buy with confidence from Ritz! Overall Rating
5 Star Review
 
Date Reviewed: 08/09/2001
evansto from OH
Member Since:
07/19/2001

View Member's:
Reviews 		Excellent merchant. I purchased 2 Canon G1's and was unhappy with the build quality on one and they exchanged it with no questions. Fast shipping and good customer service. No worries with this merchant. Overall Rating
5 Star Review
 
Date Reviewed: 10/03/2001
hoffner5 from unknown
Member Since:
10/03/2001

View Member's:
Reviews 		I was fed up with all the NYC discounters. They either sell gray market items, way over-priced "mandatory" accessories, or charge $30-$65 for shipping. Ritz is a bit more expensive, but you get a 30-day "no questions asked" return policy, all their accessories are competively priced (they have price matching), and there is absolutely no high pressure sales techniques. They have over 1000 retail stores, so you get the benefits of a large company, but with discount pricing. Overall Rating
5 Star Review
 
Date Reviewed: 12/22/2001
stephaniesdad from PA
Member Since:
12/22/2001

View Member's:
Reviews 		I bought a Nikon camera lens from Ritz, having found it listed on a competitor's website for $30 less than Ritz' advertised price. Rather than go through the hassle of the on line ordering and price match process, I called Ritz 800 number and the customer rep I spoke with checked the competitor's website while we were on the phone, and verified their price. He immediately matched it, and I had my lens in hand 3 days later. I couldn't have been more pleased. Overall Rating
5 Star Review
 
Date Reviewed: 12/26/2001
lionking from CO
Member Since:
12/26/2001

View Member's:
Reviews 		I ordered a coolpix 5000 from this merchant and ordered it overnight. They delivered it promptly as ordered. So I was able to have it for Christmas holiday. The shipping charge it OK for overnight and there was no pressure to sell you anything. Overall Rating
5 Star Review
 
Date Reviewed: 01/24/2002
mmcdonaldok from OK
Member Since:
01/24/2002

View Member's:
Reviews 		After dealing with so many of the rude sales reps from other on-line companies, I was willing to pay the extra money for a little customer service. Great! Overall Rating
5 Star Review
 
Date Reviewed: 02/01/2002
bill1701 from WI
Member Since:
02/01/2002

View Member's:
Reviews 		Ordered Dimage 7 on 1/22/02. Was told camera was on backorder to to ship in 2 weeks. Shipped 2 days later and arrived soon after. Initial price was high. At my request Ritz checked other internet sellers and reduced price $200. $300 savings from local Milwaukee sellers. No pressure sales and fair priced accessories (batteries and flash card) Confirmed with local Ritz shops they will support product (warrany, service, ...) Could not have been easier. Will buy from Ritz again. Overall Rating
5 Star Review
 
Date Reviewed: 02/05/2002
mats from unknown
Member Since:
02/05/2002

View Member's:
Reviews 		I ordered a Fuji Finepix 2600 on 1/29/02. I got the order confirmation, with UPS tracking number emailed to me the same day. The package arrived a week later, as expected. Nice and easy, just the way I like Internet shopping to be. I will definately buy from Ritz again. Overall Rating
5 Star Review
 
Date Reviewed: 02/21/2002
nikjon from NV
Member Since:
02/04/2002

View Member's:
Reviews 		Purchased Nikon accessories for my CP 5000 and they shipped a partial order informing me that the two adapters were back ordered. They did not charge me shipping and the partial order at least got me up and running. They were honest and upfront with my order and pending order. I definately will buy again! Overall Rating
5 Star Review
 
Date Reviewed: 12/07/2002
Dalefan from unknown
Member Since:
12/07/2002

View Member's:
Reviews 		Awesome experience! I called to order my Canon G3 and mentioned the lowest price I had found on PriceGrabber ($50 less than their price), and they matched it! Free shipping and no tax are a plus, and they were courteous and not the least bit pushy about additional accessories. My order was placed on a Friday afternoon, shipped Monday, and arrived Tuesday via standard UPS. Very satisfied with Ritz and with my new camera! Overall Rating
5 Star Review
 
Date Reviewed: 01/11/2003
bdelpy2 from WA
Member Since:
01/11/2003

View Member's:
Reviews 		(Edited January 13th by bdelpy2)  I highly recommend Ritz Camera. I ordered a Nikon D100 and lens. Everything was at my door the next day. Customer service reps were courteous and helpful. They don't kill you on shipping; next-day FedEx was only $25. Item price is a little higher, but it's worth it. I made mistake of trying to get this camera for less at another Internet store first. What a nightmare that was! Couldn't get a hold of customer service, card charged on order, never delivered, ugh. Save hassle; use Ritz instead. Overall Rating
5 Star Review
 
Date Reviewed: 02/18/2003
thebud1 from NH
Member Since:
02/18/2003

View Member's:
Reviews 		I called to confirm ($1500)item in stock,and it was. After putting on credit card they called to let me know of a flag,(confirmation) by my bank.The ordertaker "D" was excellent and professional, not pushy at all. She Said she did'nt have the accessories I needed, but helped me get info to purchase somewhere else. Because of delay, she upgraded the shipping.The camera was U.S. model-perfect.I would call her again for help or purchase.Thank you!!! Overall Rating
5 Star Review
 
Date Reviewed: 03/17/2003
krisciunas from NY
Member Since:
12/30/2002

View Member's:
Reviews 		Ordered Canon s45 on 3/12. Shipped next day. Everything as promised. Great experience. Overall Rating
5 Star Review
 
Date Reviewed: 05/15/2003
antarctica from CA
Member Since:
05/15/2003

View Member's:
Reviews 		Ordered a camera on Tuesday night, and was requested to confirm the order by phone because of the dollar amount for security purposes (that's good!). Sales representative was courteous. The order was shipped on Wednesday and arrived on Thursday morning (Paid $24 for the next day delivery). Order status could be very well tracked online. Very satisfied. Overall Rating
5 Star Review
 
Date Reviewed: 06/25/2003
ianmcewan from MI
Member Since:
06/25/2003

View Member's:
Reviews 		Ordered a Canon 10D from Ritz. They confirmed the order the next day with a delivery date and a tracking number. It arrived right on the day. Overall Rating
5 Star Review
 
Date Reviewed: 07/25/2003
rommaker from AL
Member Since:
07/25/2003

View Member's:
Reviews 		I ordered the DPS-9000 for my Nikon 4300 from Ritz, and confirmed the item was in stock. It was in my hands within 4 business days! Excellent service! Will definitely do business with them again should the opportunity present itself. And by the way ... their price on the DPS-9000 was the least expensive BY FAR! Overall Rating
5 Star Review
 
Date Reviewed: 08/04/2003
elback from MS
Member Since:
04/09/2003

View Member's:
Reviews 		Always check Ritzcamera first. Experience has always been very good. Fast shipping and merchandise as described. Number ONE to deal with. Overall Rating
5 Star Review
 
Date Reviewed: 10/16/2003
tanger from MO
Member Since:
10/16/2003

View Member's:
Reviews 		ordered a Nikon Digital camera. Got it in two days. Excellent. Overall Rating
5 Star Review
 
Date Reviewed: 12/04/2003
SamDavis from AL
Member Since:
12/04/2003

View Member's:
Reviews 		Easy shopping page. Good customer phone rep. Short wait for rep. Ordered 12/1, rec/d 12/4. Packed well. Exactly as represented. Overall Rating
5 Star Review
 
Date Reviewed: 12/25/2003
SusanO from TN
Member Since:
12/25/2003

View Member's:
Reviews 		These people saved my Christmas. I bought a Camcorder from another company and it was nearly impossible to find the right DVD-RAM disks for it. It was a Xmas present and no disk was sent with the camera! Ritz Camera not only had the disk that everybody else was telling me was backordered until Dec. 30th, they shipped it two day Fed-Ex at Standard Shipping Rate. I got the disks Christmas Eve and Christmas morning was perfect. Thank you Ritz..your company came thru when I needed help the most. Overall Rating
5 Star Review
 
Date Reviewed: 12/26/2003
scumbag from unknown
Member Since:
12/26/2003

View Member's:
Reviews 		Great experience with Ritz. Ordered a Nikon D100 and did not get hassled to buy a lot of over priced extras like at other places. If they offer free shipping use it especially if you order on Thursdays. Fed-Ex doesn't work on weekends so the extra shipping is a waste of money. 4 business days for delivery, 6 real days instead of 2nd business day. Ordered a speedlight the following Monday and Ritz upgraded the shipping at no cost. Received the camera and flash the same day. I will buy from Ritz a Overall Rating
5 Star Review
 
Date Reviewed: 06/16/2004
slojes from CA
Member Since:
06/16/2004

View Member's:
Reviews 		I pre-ordered the Sony W1 digital camera. I wanted it in black and could only find it advertised in silver. I emailed Ritz Camera and they emailed promptly back that they were due in second week of June. I ordered and crossed my fingers. Sure enough I got an email that my order had shipped (second week of June, right on time). It came in perfect condition and I love the camera, so I haven't had any customer service issues. They were fast and had good communication. Overall Rating
5 Star Review
 
Date Reviewed: 12/16/2004
EgonRules from TX
Member Since:
10/03/2004

View Member's:
Reviews 		Ordered a Kodak CX-7330 Digital Camera. Paid the extra for 2-day shipping, and received it in perfect condition two days later! Thanks for the great price and great service! Would definitely shop with them again. Overall Rating
5 Star Review
 
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