Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 0 0 0
Neutral (3) 0 0 0
Negative (1 or 2) 1 1 3
Total Reviews 1 1 3
Avg Rating 1 Star Review
1.00
1 Star Review
1.00
1.5 Star Review
1.33
Address: 2215 Kenmore Ave., Ste. 100
Buffalo, NY 14207 - US
Website: http://www.upsforless.com
Business Hours: 9AM to 5PM EST
Sales Phone: (866)577-3628
Service Phone: (866)577-3628
Sales Email: sales@upsforless.com
Cust Service Email: info@upsforless.com

UPSforLESS.com

http://www.upsforless.com


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Date Reviewed: 03/02/2012
sochart from unknown
Member Since:
03/02/2012

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Reviews
worst service I have ever seen. Customer service guy is a liar. Said the parcel was shipped, it was not. Very disappointing situation, very unreliable. I do not recommend this company and will never place an order with them anymore. Overall Rating
1 Star Review
 
Date Reviewed: 11/22/2011
ivan420 from CA
Member Since:
10/14/2004

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Reviews
UPSforLess is a CANADIAN-based business and will charge your card with a CANADIAN merchant account, incurring a separate 0.8 to 1% surcharge that shows up as "VISA Single Currency Fee" They deliberately hide this fact on their website, and make it appear as if they are a US-based business, with a New York based warehouse and prices in US Dollars. When I called to inquire about this, Andy Masdorakso, a supervisor, attempted to shift blame to my bank (really Andy? My local bank just pulls "VISA" fees out of their a**?), tried to downplay the problem, was rude and evasive, and did everything except what he should have done: APOLOGIZE for the deliberate deception on their part and look into getting the website updated. The fees are minimal but the deception is a red flag. UPSForLess has lost my business until their website and checkout process clearly states that they will charge you with a CANADIAN merchant account and your bank will charge a surcharge for this. Overall Rating
2 Star Review
 
Date Reviewed: 07/07/2009
upsuser from unknown
Member Since:
05/24/2006

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Reviews
product failed to arrive, attempted to reach vendor via email, phone and "leave a message" via website. Eventually got someone on the phone you claimed order had been shipped and would follow up with tracking number. No response for a week, called again and got eventually got through to someone who said order had never shipped. Cancelled order as a result. Overall Rating
1 Star Review
 
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