Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 1 6 375
Neutral (3) 0 0 31
Negative (1 or 2) 1 1 20
Total Reviews 2 7 426
Avg Rating 3.5 Star Review
3.50
4.5 Star Review
4.43
4.5 Star Review
4.44
Address: 2800 Southcross Drive West
Burnsville, MN 55337 - US
Website: http://www.northerntool.com
Business Hours: Website - 24 hours per day
Sales Phone: 1-800-221-0516
Service Phone: 1-800-222-5381
Sales Email: ProductExperts@northerntool.com
Cust Service Email: CustomerCare@northerntool.com

NorthernTool.com

http://www.northerntool.com

With PriceGrabber Since 09/26/2003


Sort Reviews by: Date Rating
Date Reviewed: 05/13/2012
Rodsimas from unknown
Member Since:
09/19/2003

View Member's:
Reviews
As of this date I have not received my shipment. Overall Rating
2 Star Review
 
Date Reviewed: 04/02/2012
d.syrene from unknown
Member Since:
03/17/2012

View Member's:
Reviews
very simple and straight forward Overall Rating
5 Star Review
 
Date Reviewed: 02/01/2012
bldshippen from unknown
Member Since:
01/23/2012

View Member's:
Reviews
Easy to use. Check-out a little confusing, and PayPal option did not work. Overall Rating
4 Star Review
 
Date Reviewed: 12/29/2011
dtitrucking from unknown
Member Since:
12/18/2011

View Member's:
Reviews
still have not recieved one of my items. It was back ordered and I have not been told when or if I am going to get this item. Overall Rating
5 Star Review
 
Date Reviewed: 12/13/2011
johnny.c.cantrell from unknown
Member Since:
11/30/2011

View Member's:
Reviews
Glad to find a company with quality merchandise at affordable prices. Will continue to shop with Northern. Overall Rating
5 Star Review
 
Date Reviewed: 12/08/2011
rhpoiri from unknown
Member Since:
11/29/2011

View Member's:
Reviews
I've enjoyed shopping at Northern Tool for several years. Never a bad experience. Overall Rating
5 Star Review
 
Date Reviewed: 11/26/2011
maneskl from unknown
Member Since:
11/10/2011

View Member's:
Reviews
seem easy, will wait to see on delivery and how the product performs. Overall Rating
5 Star Review
 
Date Reviewed: 10/26/2011
JAY33TOO from unknown
Member Since:
01/09/2007

View Member's:
Reviews
best price available Overall Rating
5 Star Review
 
Date Reviewed: 10/19/2011
hope2111 from unknown
Member Since:
10/03/2011

View Member's:
Reviews
Good Overall Rating
5 Star Review
 
Date Reviewed: 09/09/2011
fassler6 from unknown
Member Since:
08/26/2011

View Member's:
Reviews
No feedback. No response to inquires. Overall Rating
2 Star Review
 
Date Reviewed: 08/09/2011
pandj37829 from unknown
Member Since:
07/29/2011

View Member's:
Reviews
I was very pleased with my overall experience and will order from this company if the future! Overall Rating
5 Star Review
 
Date Reviewed: 05/09/2011
winged.lion from unknown
Member Since:
04/28/2011

View Member's:
Reviews
Ordering was easy. Shipping was quick. The product (lawn cart) is good quality except the bolts have cheap heads which didn't fit any of my screwdrivers and caused some frustration. The plastic tub seems very sturdy and the metal frame is finished in a smooth powdercoat, no sharp edges. Dumping mechanism works very well with almost no effort. Overall a great product for the money. Beware it has that horrible chinese tool smell... I'm leaving it outside to air out until the smell is gone, my garage reeked for 3 days after assembling the cart in there. Overall Rating
4 Star Review
 
Date Reviewed: 03/22/2011
earl.chrysler from unknown
Member Since:
03/13/2011

View Member's:
Reviews
Web site was easy to use and search for an item in many ways. Checkout was quick and simple to follow. I had purchased an 18 volt power drill from them some time ago and when I moved to a new state, the battery charger got lost. I checked at Lowe's for a charger and they didn't have the correct charger, and their chargers were about $60. I went to Northern's web site and was able to buy a complete kit for $29.95 + s/h. Now I have two power drills. Overall Rating
5 Star Review
 
Date Reviewed: 03/21/2011
adrewes69 from unknown
Member Since:
02/03/2006

View Member's:
Reviews
good experience--will use in furture... Overall Rating
5 Star Review
 
Date Reviewed: 03/05/2011
henry.brown from unknown
Member Since:
02/17/2011

View Member's:
Reviews
Thanks Overall Rating
5 Star Review
 
Date Reviewed: 02/21/2011
falcon6298 from NM
Member Since:
10/12/2004

View Member's:
Reviews
It seemed like I had to select "continue" 4 or 5 times before it displayed shipping costs but at least it showed it before ordering. More detailed info about the product would have been nice, but that may fall upon the manufacturer. Overall Rating
4 Star Review
 
Date Reviewed: 02/03/2011
sullytoo from unknown
Member Since:
02/03/2011

View Member's:
Reviews
I just read about the product I ordered in today's WSJ. And it's backordered. Crap Overall Rating
2 Star Review
 
Date Reviewed: 01/27/2011
wblennon3 from NC
Member Since:
05/31/2004

View Member's:
Reviews
The survey tool is a FARCE. It will only allow Order Date years of 2005 - 2007. Please don't ever ask for me to respond to a survey again until an appropriate vendor is provided. Not impressed with PriceGrabber. I entered an INVALID Order Date Year of 2007 because I could not enter 2011. Survey FAILURE. Invalidated the goodness of the entire buying process. Overall Rating
5 Star Review
 
Date Reviewed: 01/15/2011
jl3228 from CA
Member Since:
07/28/2004

View Member's:
Reviews
Shipping charge was too high, cost more than the item itself. Would not recommend to friends, family or co-workers in the future. Most likely won't order from this site again! Overall Rating
3 Star Review
 
Date Reviewed: 01/09/2011
iamrice from unknown
Member Since:
01/09/2011

View Member's:
Reviews
a complete detail of what i purchased was not sufficient. Overall Rating
5 Star Review
 
Date Reviewed: 12/10/2010
rich from unknown
Member Since:
12/10/2010

View Member's:
Reviews
I used a code to get a $25 gift card for a qualifying order. It was a little confusing in the payment process. I was able to figure out that I was being charged for the GC and then the final amount due was amended to reflect no charge. At least I hope. Overall Rating
4 Star Review
 
Date Reviewed: 11/26/2010
gilstrr from unknown
Member Since:
11/26/2010

View Member's:
Reviews
Worst ordering process I have ever dealt with and in-store manager is rude, unhelpful, unprofessional and generally a very poor manager. Overall Rating
1 Star Review
 
Date Reviewed: 11/22/2010
parson from unknown
Member Since:
11/05/2010

View Member's:
Reviews
So far so good... I am waiting for the shipping price. Hope the shipping is fast and withought problem Thanks Overall Rating
4 Star Review
 
Date Reviewed: 11/10/2009
jvrabel2 from PA
Member Since:
11/10/2009

View Member's:
Reviews
I tried to return one of the items I bought. The package was never opened and there was nothing wrong (was the wrong size), but since it was after their "30 days" they said absolutely "no returns". I even asked to speak to a supervisor who did not listen but just recited policy. I had been a Northern customer for over 20 years until today. They lost a loyal customer over a silly $14.99. I won't do business with a company that exhibits such poor management skills. Overall Rating
1 Star Review
 
Date Reviewed: 05/09/2008
Bruce_Richmond from NY
Member Since:
03/08/2006

View Member's:
Reviews
x Overall Rating
5 Star Review
 
In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.
Page: 1 | 2 | 3 | 4 | 5 | Next »
Click here to report a problem or an abuse of our rating system.
 
The consumer’s best source of digital camera information and news