PriceGrabber User Rating for drugstore.com - Compare prices on Digital Cameras and Digital Camera Accesories

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Merchant Ratings

	Past 3 Months	Past 6 Months	All-time
Positive (4 or 5)	0	0	90
Neutral (3)	0	0	5
Negative (1 or 2)	0	0	15
Total Reviews	0	0	110
Avg Rating	Not Rated	Not Rated	4.24

Address:	411 108th Ave NE Suite 1400 BELLEVUE, 98004 - US
Website:	http://www.drugstore.com
Business Hours:	24/7
Sales Phone:	1-800-378-4786
Service Phone:	1-800-378-4786
Sales Email:	customercare@drugstore.com
Cust Service Email:	customercare@drugstore.com

drugstore.com

http://www.drugstore.com

With PriceGrabber Since 09/18/2003

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Date Reviewed: 12/17/2003
Jan from MA Member Since: 05/20/2001 View Member's: Reviews	I would make another purchse from drugstore.com Package came within 4 days.Web site was very easy to order from	Overall Rating

Date Reviewed: 12/30/2003
stillxling from IL Member Since: 12/06/2003 View Member's: Reviews	100% I would shop at drugstore.com again. The first shipment that they sent me; I received on time, but it was defective. I called customer service and talked with the most helpful rep. He helped me print out a form to return the product back to them, free of charge. He also sent out a new one, that day and I received it 3 days later (the day before Christmas too)! I was so pleased. I would, for sure, shop here again.	Overall Rating

Date Reviewed: 04/05/2004
lanajean from AZ Member Since: 04/04/2004 View Member's: Reviews	Avoid this vendor - they do not know how to package merchandise for shipment. Their customer service is non-existent - lots of policies, but no ownership of issues.	Overall Rating

Date Reviewed: 06/03/2004
jackerly from WA Member Since: 06/03/2004 View Member's: Reviews	Wow! What great selection and speedy service. They have Free 3-day shipping so no waiting around for all my essentials. I also was shocked at all the products they had, from intimate games for couples to flea and tick products for pets. I'm shopping here from now on.	Overall Rating

Date Reviewed: 07/27/2004
sejol2001 from NY Member Since: 07/23/2004 View Member's: Reviews	I dont know what to say. Should i complain or should i praise. I was suppose to get the item gift wrapped which was not but i recieved the packet within two days. Well the service is good as well as bad. But i would definately give one more chance to them.	Overall Rating

Date Reviewed: 08/12/2004
lawson1973 from IN Member Since: 12/21/2003 View Member's: Reviews	Fast shipping. Great packing and product. Most important, reasonable price!!	Overall Rating

Date Reviewed: 08/23/2004
MarkEvinger from IL Member Since: 04/28/2004 View Member's: Reviews	Best price on the Norelco Spectra 8894XL, free shipping and no hassles.	Overall Rating

Date Reviewed: 12/04/2004
JanetA from NY Member Since: 11/20/2004 View Member's: Reviews	Product works very well in all capacities. Easy to set. What I like about it is when you stop walking the pedometer also stops. I've had other pedometers that just keep on going when you were'nt	Overall Rating

Date Reviewed: 12/06/2004
TsunamiZ from OR Member Since: 08/12/2004 View Member's: Reviews	Scale I ordered arrived fast and in good condition.	Overall Rating

Date Reviewed: 01/08/2005
katherine_jones from CA Member Since: 12/09/2004 View Member's: Reviews	This merchant is highly reliable. Would purchase from again and would recommend to my friends.	Overall Rating

Date Reviewed: 01/10/2005
MAWULFF from AZ Member Since: 01/10/2005 View Member's: Reviews	Very pleased with the prompt service and delivery. All merchandise received as ordered and in excellent condition.	Overall Rating

Date Reviewed: 06/09/2005
slibby from IL Member Since: 06/09/2005 View Member's: Reviews	Drugstore.com gets my vote! My package arrived 4 days after I placed my order, using their "free" shipping.	Overall Rating

Date Reviewed: 08/16/2005
dfellows from IL Member Since: 08/16/2005 View Member's: Reviews	Bought a "Gold Card" to save 20% but the items I ordered were never delivered. After about three weeks I clicked "Cancell Order." I emailed drugstore.com about my order several times but they just gave me the run-around. Now I'm out 20 bucks for this "Gold Card" because they can't seem to be able to deliver the items I ordered.	Overall Rating

Date Reviewed: 09/12/2005
JT of Redwood City from CA Member Since: 09/12/2005 View Member's: Reviews	I've been ordering stuff from Drugstore.com for about 10x now because I can get 6% off from them thru ebates.com and that they give you free shipping if you order at least $25. You can also earn credits that u can use in their store. Most of their prices are higher than other internet vendors despite the discounts. However, once in a while, you can get a bargain. There was a mistake in my recent order that they were quick to admit and rectify. Hoping to receive the correct item this week.	Overall Rating

Date Reviewed: 10/30/2005
draziw from CA Member Since: 10/26/2005 View Member's: Reviews	Can't cancel an order (shows as "processed" days before it ships). Show 'free shipping' all over, then nail you with shipping charges on some items. Customer Service responses are slow and lacking useful content.	Overall Rating

Date Reviewed: 01/08/2006
Randy H from CO Member Since: 04/30/2003 View Member's: Reviews	Received exactly what I ordered, at an excellent price, when it was supposed to be delivered (which was also an excellent price....free!). Ordering was easy; tracking number was provided.....couldn't ask for any more from an online merchant.	Overall Rating

Date Reviewed: 05/03/2006
wjdreamin from CT Member Since: 05/03/2006 View Member's: Reviews	(Edited May 03rd by wjdreamin) Beware if you order from here! I'd much rather be reviewing the product I ordered from Drugstore but 10 days after ordering it, I still have not received my order from this company. Yes, standard delivery normally takes a little longer - but I'm only 200 miles from the shipping location. Now they tell me that if I don't have my order by May 5 to let them know and they'll place a tracer on it and resend. So, I suppose I'm expected to be patient and wait 2-4 weeks for this shipment. The pro	Overall Rating

Date Reviewed: 05/07/2006
tabaker1 from IL Member Since: 05/10/2005 View Member's: Reviews	Everything went smooth with my order and shipping was cheaper than expected.	Overall Rating

Date Reviewed: 06/20/2006
muntenia from unknown Member Since: 02/08/2006 View Member's: Reviews	I ordered a Tommy Girl gift set which was supposed to contain the following: Tommy Girl Cologne Spray, 1.7 fl oz / 50 ml Tommy Girl Smoothing Body Lotion, 2.5 fl oz / 75 ml Tommy Girl Energizing Body Wash, 2.5 fl oz / 75 ml What they sent me was a gift set with a smaller cologne spray - the 1.0 fl oz.	Overall Rating

Date Reviewed: 11/21/2006
friedman29 from unknown Member Since: 03/03/2006 View Member's: Reviews	Very poor product delivery and customer service. Most of the product I ordered was never delivered. Given that Drugstore.com decided to ship me the full-priced items and not the sale "teaser" items, it seemed like bait and switch to me.	Overall Rating

Date Reviewed: 01/03/2007
wrpear1 from OH Member Since: 06/15/2006 View Member's: Reviews	Excellant service , plus when I went to buy it was cheaper than advertised and with a free bomus gift! I will without a dought buy here again ang recommend any one to do the same.	Overall Rating

Date Reviewed: 03/23/2007
namibia574 from MS Member Since: 03/23/2007 View Member's: Reviews	I love the store because of the selection of the products. Sometimes it offers you products you can't find in the store. Most of the times the prices are very good, and can be eligible for free shipping if you buy @ least 25 dollars worth of stuff and a lot of times they have free gifts plus a cashback reward system which really works. I would most definitely recommend this store to a friend.	Overall Rating

Date Reviewed: 08/30/2007
ultraj from WA Member Since: 12/27/2003 View Member's: Reviews	Order arrived under packaged with a smashed up chap stick bottle. I asked for a replacement which was an option in their return policy, instead they gave me store credit. The store credit expired a month after I next logged in. I refuse to shop there again.	Overall Rating

Date Reviewed: 01/10/2008
rjohnson2200 from FL Member Since: 01/10/2008 View Member's: Reviews	(Edited January 17th by rjohnson2200) Followup on the earlier complaint. The product did arrive via UPS as promised in 4 days from shipping notice with an unscannable label which caused the initial complaint. The only reason for 4 stars instead of 5 is that Customer Service didn't seem particularly interested in figuring the problem out. In any event, I withdraw my earlier complaint.	Overall Rating

Date Reviewed: 03/20/2008
teminy from unknown Member Since: 03/10/2008 View Member's: Reviews	I'm a regular customer of drugstore.com and I am almost always pleased with my experience.	Overall Rating

In order to provide the most relevant information, comments posted prior to the past 18 months may not be included.

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